**General Terms and Conditions**

These terms apply to the sale of products published on the website www.klubportal.hr and in catalogs. By using these websites, the user of the site www.klubportal.hr / Buyer confirms that they are familiar with and agree to the General Terms and Conditions and the terms of purchase. It is considered that by placing an order, the General Terms and Conditions and the terms of purchase are fully accepted. By using these websites, the user confirms that they are familiar with and agree to the General Terms and Conditions of business and use. The holder of all rights to the website klubportal.hr is the company Klubportal j.d.o.o. (hereinafter referred to as Klubportal).

**Usage Conditions Define:**

These conditions set out terms and rules for users and apply to the use of the website klubportal.com. By using the website, users express their agreement with the General Terms and Conditions of business and use and agree to use the website klubportal.com in accordance with them. Users are advised to familiarize themselves with these Terms before making a purchase and regularly check them to be aware of all rights and obligations.

**Right to Use the Website:**

The use of the website is a personal right of the user and cannot be transferred to other individuals or legal entities, nor is any user authorized to register other individuals or legal entities.

**Basic Terms:**

– **User:** Anyone browsing the pages and products on klubportal.com.

– **Registered User:** Anyone who has created a user profile on the website klubportal.com.

– **Buyer:** Anyone who, after reviewing and selecting a product or service, has entered their information and purchased a product or service. The buyer can be an individual or a company (R1 buyer). The buyer and the seller commit to abide by the General Terms and Conditions and other legal regulations governing online shopping through the website or distance shopping.

**Webshop Terminology:**

– **Shopping Cart (Cart):** A virtual place where the user stores products selected for purchase. The cart contains an overview of all selected products and their quantity, allowing the user to order products. Within the cart, it is possible to choose delivery to the address or pickup at Tehno-mag stores and get information about the delivery cost.

– **Checkout:** The webpage where product payment is made. Payment options include credit card or cash on delivery.

**Order Process:**

– The buyer can order products as a guest on the webshop or as a registered user.

– Registration, i.e., creating a user profile, allows the buyer to save and track orders. Registration also enables a faster checkout process.

**Product Ordering:**

– Products the user wants to buy on klubportal.com webshop are added to the cart.

– The user can review the selected products at any time. Confirming the selection is done by clicking “Complete Purchase.”

– Afterward, delivery details (name, address, postal code, city, phone number, and any notes) are entered. If an R1 invoice is needed for legal entities, the user checks the R1 invoice box and fills in the invoice details (company name, OIB, and company headquarters). The user then selects the payment method (bank transfer, credit card, or cash on delivery) and the delivery method (courier service, courier service – islands, or personal pickup).

– Before completing the order, the user must agree to the General Terms and Conditions. Clicking the “Pay” button concludes the order.

– Products ordered through the cart are irrevocable and represent an intention to purchase. Subsequent issuance of an R1 invoice is not possible.

– After receiving the order, klubportal.com webshop sends the user a notification by email that the order has been received.

– The purchase contract between klubportal.hr webshop and the buyer is concluded when klubportal.com webshop sends an email to the buyer regarding the status of their order with the subject: “Order Confirmation.”

– If the buyer notices that they entered incorrect delivery address or ordering party information, they need to contact customer service at webshop@klubportal.com.

– Registered users have access to comprehensive data on the status and content of the order on their user profile.

– Product prices on klubportal.hr webshop are expressed in Croatian kunas with VAT included and are valid exclusively at the time of online purchase.

**Seller’s Obligations:**

– klubportal.com webshop, as a seller of services and products on its websites, operates an internet store in accordance with the laws and regulations of the Republic of Croatia.

– klubportal.com is responsible for material defects in the sold item, following the Law on Obligations (NN 35/05, 41/08, 125/11, 78/15).

– klubportal.hr commits to concluding the sales contract in the Croatian language.

**Buyer’s Eligibility:**

– The buyer must be a legal and business-capable person. The contract for minors and fully legally incapacitated persons can be concluded by their legal representatives or guardians, and partially business-capable persons can only conclude a contract with the consent of their legal representative or guardian. Any action contrary to this provision releases the seller from any liability.

**Privacy and Security:**

– The user is personally responsible for protecting password confidentiality in places where they exist. The user must provide accurate, complete, and valid personal information when filling out the registration form. Failure to do so authorizes the seller to deny access or realization of all or part of the services offered by klubportal.hr to such a user.

**Disclaimer and Changes:**

– klubportal.hr webshop disclaims any responsibility for the accuracy and/or completeness of all information and content on klubportal.hr website.

– klubportal.com reserves the right to eliminate or modify the content of General Terms and Conditions, product assortment, product prices, or klubportal.hr website content at any time without prior notice if it deems necessary. Users are obliged to review the content of General Terms and Conditions before each use of klubportal.hr website. Non-compliance releases the seller from any responsibility.


This summary highlights key points from the provided text. For legal and official purposes, the full document should be referenced and consulted.


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