Of course we support each of our clubs. We offer a wide range of support. Our team will help you with technical questions. In addition to our Standard Support, we also offer our Premium Support. We implement your needs.
Advice and answers from our Klubportal Team.
Find here answers from the Klubportal Team. If you have questions and don't find the answers here. Just contact us. We are happy to help you and your club.
- Do you provide product support ?
- How do I install KMS? Do I need programming skills?
You do not need to install anything. We take care of all the technical issues. You don't need any programming knowledge. KMS is very easy to use.
- Who do I need to contact to get support ?
After you have registered your club, you will receive all contact information regarding your support.
- Which currencies do you accept and how can I pay ?
We accept most currencies. You can pay by bank transfer, credit card and services such as Paypal, Wise and many more.
- Is the KMS for every sports club available?
Basically yes, but at the moment we are specialised in football clubs. But we are constantly working on our products and expanding the possibilities with them every day.
- Is your KMS working with Linux and Windows ?
Yes. Our KMS is working on every System. You dont need any installation! Work also on all devices.
- Do we need to install updates time by time?
No. We take care of updates. Our System is always up to date.
- What tools, plugins and themes do I need?
You need nothing. All what you need is in our KMS.
- Do we have only one login?
No. The admin can give logins to all your member. And over our Roles system you can give different access. For example: Coach of U13 gets only access to the U13 area.
- Can I pay monthly with rates ?
Yes, We have monthly plans.
- Do you apply extra charges for payments by bank transfer ?
No. Maybe your bank will change extra. But we wont charge extra!
- How much do I need to wait after the registration ?
After registration, your site will be ready in 5 min to 2 hours.
- What do I do if the payment is unsucceful ?
Contact us. We will find ways to clear the issue.
- Are cryptcurrencies like Bitcoin and Ethereum accepted ?
Not at the moment. But we are working on that.
Do you have questions or need support? Contact us, we are happy to help.Contacts page
- Sales email
+44 20 3287 3203